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Person-Centered Communication

It is important for nursing home staff to use effective communication strategies to promote person-centered care (PCC). This educational activity will explore strategies for implementing person-centered communication that can improve teamwork, problem solving, and overall social and emotional health for the resident.


$15.00

Additional Course Information

Learning Objectives

At the completion of this educational activity, the learner will be able to:

  1. Identify two (2) barriers that impact person-centered communication.
  2. Identify three (3) characteristics of person-centered communication.
  3. Select three (3) strategies that promote effective communication.

Learning Outcome

At the completion of this educational activity, the learner will demonstrate knowledge about person-centered
communication by passing a quiz with a score of 85% or greater accuracy.

Author

Jenell Camara, MSN, RN

Jenell currently works for a pharmacy that services the LTC industry and is CEO of Jenell Camara Consulting LLC. She has worked in Long-term care for over 25 years. She has had roles that included RN Manager, Regional Director of Quality and Clinical Operations, MDS Coordinator, and a State Surveyor for the State of Wisconsin. She is passionate about quality assurance and performance improvement and uses her expertise to assist skilled nursing facilities and assisted living facilities with education, survey prep, plan of correction, auditing, and performance improvement projects.

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