Welcome to Healthcare Academy. Learn More


The purpose of this educational activity is to enable the learner to identify best practices for coaching an employee.


Additional Course Information

Learning Objectives

At the completion of this educational activity, the learner will be able to:

  1. Identify three (3) situations when coaching would be beneficial.
  2. Select the four stages of the GROW process of coaching.
  3. Identify five (5) standards of excellence of an effective coach.

Learning Outcome

At the completion of this educational activity, the learner will be able to demonstrate knowledge about coaching employees by passing a quiz with 85% or greater accuracy.


Don Gordon, BS, MDiv, DMin

Don is the founder and CEO of Christians Caring for Creation, Inc. and currently serves as Adjunct Professor of Religion at Lenoir-Rhyne University. Prior to that he served for 35 years in pastoral ministry in Virginia and North Carolina. He earned a Doctor of Ministry degree from Columbia Theological Seminary (PCUSA), a M.Div. from Southeastern Baptist Theological Seminary, and a B.S. degree in Mathematics from Campbell University. Don has authored several books in the fields of church history, spiritual formation, and children’s religious education. He has recently served on the Board of Trustees for Campbell University in North Carolina and the Board of Directors for The Baptist Center for Ethics in Nashville, Tennessee. Don has spent many hours offering spiritual care in hospitals, hospice care facilities, nursing homes and assisted living facilities with many people he knew well or not at all, including his mother who lived for five years in such an environment.

Coaching - Healthcare Academy
Healthcare Academy



Coaching is about helping people discover truths about themselves that can improve the way they live, work, and relate to others. This educational activity explores best practices for coaching employees that leads to retention and increased satisfaction.

View product