At the completion of this educational activity, the learner will be able to:
List two (2) methods designed to identify reasons employees terminate.
Identify two (2) guidelines for exit interviews.
Identify two (2) guidelines for surveys of current employees.
At the completion of this educational activity, the learner will be able to demonstrate knowledge about reducing employee turnover by passing a quiz with 85% or greater accuracy.
Diane Hinds, Ed. D
Dr. Hinds helps individuals and organizations define their goals and achieve them. She has more than 30 years’ experience in organization development, human resources, and executive level management. Her areas of expertise include: human resources, strategic planning, coaching, team building, leadership, emotional intelligence, creative problem solving, and change management. She provides coaching, organization development consulting, and management training to organizations across industries, including for profit, not for profit, healthcare, communities of faith, membership associations, educational institutions and governments. She has worked with organizations of all sizes, from single proprietors to large, international enterprises. She has provided consulting and training services for several organizations in the healthcare field and conducted research regarding employee retention in long-term care facilities. Dr. Hinds has served as adjunct faculty for the University of St. Thomas, Concordia University, and St. Catherine University where she has taught graduate level courses in human resources, strategic planning, leadership, change management and other related courses. She is the author of, Think It. Do it. Lessons from Visionaries Who Brought Their Ideas to Life.